Kev taw qhia qhov nyuaj ntawm kev sau email tuaj yeem xav tias nyuaj, tshwj xeeb tshaj yog thaum ncav cuag ib tus neeg tsis paub. Tab sis qhov tseeb yog, paub tias yuav ua li cas thiaj tsim tau ib qho chaw zoo, kev tshaj lij email tuaj yeem txhim kho koj cov kev sib txuas lus zoo thiab qhib qhov rooj rau lub sijhawm. Phau ntawv qhia no nrhiav kom paub meej txog cov ntsiab lus ntawm emails, los ntawm kab ntawv mus rau kos npe. Thaum kawg ntawm tsab xov xwm no, koj yuav muaj cov cuab yeej los npaj cov emails zoo, glossy uas ua raws li cov qauv kev tshaj lij thiab ua rau txhua qhov kev sib cuam tshuam suav.
Tus qauv ntawm tus email raug cai
Cov qauv ntawm email raug tsis yog qhov txawv ntawm qhov tsis raws cai, tab sis nws yog polished ntau dua thiab ua raws li cov cai tshwj xeeb. Ib qho email tseem ceeb feem ntau suav nrog cov hauv qab no:
- Ib kab lus. Ib qho luv luv, tsim nyog lub npe uas qhia txog email lub hom phiaj.
- Ib tug formal email txais tos. Kev qhib dav dav uas hais rau tus neeg txais kev hwm.
- Email lub cev ntawv. Cov ntsiab lus tseem ceeb yog cov qauv tsim qauv thiab siv cov lus raug.
- Ib tsab email xaus. Ib nqe lus kaw uas hais lus zoo thiab hu rau qhov tshwj xeeb ua lossis teb.
- Ib qho kos npe. Koj qhov kos npe tawm, uas feem ntau suav nrog koj lub npe tag nrho thiab feem ntau koj lub npe lossis cov ntaub ntawv tiv tauj.
Kev koom ua ke cov ntsiab lus no nrog kev saib xyuas txhim kho kev ua tau zoo ntawm koj cov emails raug cai, ua rau lawv nyeem tau yooj yim dua thiab muaj feem yuav ua rau cov lus teb xav tau.
Cov kab lus
Cov kab ntawv ua haujlwm ua lub ntsiab lus tseem ceeb rau koj tus email thiab ua lub luag haujlwm tseem ceeb hauv kev ntes tus neeg tau txais kev pom zoo. Txawm hais tias nws yuav zoo li qhov nthuav dav me me, nws qhov tseem ceeb yuav tsum tsis txhob kwv yees. Cov kab lus meej meej tuaj yeem ua rau muaj feem ntau uas koj tus email yuav raug qhib thiab tau txais cov lus teb raws sijhawm.
Raws li ib sab ntawv, nws yog ib qho tseem ceeb kom tsis txhob nkag mus rau tus neeg txais email chaw nyob hauv kab uas tus neeg txais kev xaiv - nyob saum cov kab ntawv kawm - txog thaum koj npaj txhij xa koj email. Qhov no yuav pab tiv thaiv kev xa email tsis tiav. Tib yam lus ceeb toom yuav tsum tau siv thaum sau cov kab Cc thiab Bcc.
Cov kab ntawv yuav tsum yog ob qho tib si meej thiab meej, muab cov duab ntawm email cov ntsiab lus hauv 5-8 lo lus. Qhov no tsis yog tsuas yog ua rau tus neeg txais kev xav xwb tab sis kuj txhawb cov lus teb raws sijhawm. Nco ntsoov sau rau hauv kab ntawv teev npe, uas yog cais los ntawm email lub cev, kom tsis txhob xa email yam tsis muaj kev kawm.
Piv txwv li:
- Nrhiav tus editor txoj haujlwm nug. Cov kab lus no qhia tus neeg xa ntawv nug txog txoj haujlwm kho, ua rau nws cuam tshuam rau HR lossis pab pawg neeg kho.
- Cov lus piav qhia rau qhov tsis muaj hnub no. Cov ntsiab lus no tam sim ntawd qhia rau tus neeg tau txais kev pab tias email yuav tham txog qhov tsis tuaj, ua kom cov lus teb sai dua los ntawm tus thawj tswj hwm lossis tus xibfwb.
- Thov ib tsab ntawv pom zoo. Cov kab no qhia meej tias email yuav yog hais txog tsab ntawv pom zoo, ua rau tus neeg tau txais qhov xwm txheej thiab qhov ceev ntawm qhov kev thov.
- Nug rau daim ntawv thov nyiaj pabcuam. Qhia meej meej tias email yog hais txog daim ntawv thov nyiaj pabcuam yuav ua rau nws yooj yim dua rau kev kawm lossis chaw haujlwm nyiaj txiag los ua qhov tseem ceeb ntawm email.
- Lub rooj sib tham lub lim tiam no. Cov kab lus no qhia sai sai rau pab pawg lossis cov neeg tuaj koom tias email muaj cov txheej txheem rau lub rooj sib tham tom ntej.
- Urgent: Tsev neeg xwm txheej hnub no. Siv "ceev ceev" thiab tshwj xeeb txog qhov xwm txheej ceev ua rau email no yog qhov tseem ceeb tshaj plaws rau kev nqis tes ua tam sim.
- Hnub Friday lub rooj sib tham RSVP yog qhov xav tau. Qhov no qhia txog qhov tseem ceeb ntawm kev teb txog lub rooj sib tham tom ntej, txhawb kom tus neeg txais kev pab qhib nws sai.
Txhua tus piv txwv no qhia meej meej txog email cov ntsiab lus rau tus neeg tau txais kev pab, pab lawv ua ntej koj cov lus rau kev nyeem ntawv. Cov kab ntawv yog thawj qhov uas tus neeg tau txais kev pom thaum koj email tuaj txog, ua rau nws yog ib qho tseem ceeb rau kev sib txuas lus zoo.
Txais tos
Xaiv qhov tsim nyog email txais tos yog qhov tseem ceeb rau kev hwm rau tus neeg txais. Kev tos txais koj xaiv yuav tsum phim cov ntsiab lus thiab lub hom phiaj ntawm koj tus email, teeb tsa lub suab zoo rau kev sib tham tom ntej. Nov yog qee qhov feem ntau siv email txais tos:
- Nyob zoo Mr./Mrs./Dr./Professor [Lub xeem],
- Nyob zoo sawv ntxov / tav su [tus neeg txais lub npe],
- Uas tej zaum yuav txhawj xeeb,
- Txais tos,
- Nyob zoo [recipient's name],
Xaiv qhov kev txais tos uas tsim nyog yog qhov tseem ceeb vim tias nws teeb tsa lub suab nrov rau tag nrho koj cov lus.
Piv txwv li:
- Yog tias koj tab tom hu rau koj tus txiv ntxawm Mike rau cov teeb meem raug cai, tus qhib tsim nyog yuav yog, "Nyob zoo txiv ntxawm Mike ... "
- Thaum sib tham nrog ib tus tswv haujlwm muaj peev xwm hais txog txoj haujlwm ua haujlwm, kev hais lus zoo dua li, "Nyob zoo Ms. Smith…" yuav haum.
- Yog tias koj tab tom hu rau tus neeg siv npe hu ua Sarah uas koj tau ntsib yav dhau los, koj tuaj yeem siv, "Zoo thaum sawv ntxov, Sarah ..."
- Thaum koj xa email rau tus kws tshaj lij kev nkag siab npe hu ua Alex thiab xav khaws nws me ntsis tsis raug cai, "Nyob zoo Alex ..." yuav tsim nyog.
- Yog tias koj ncav cuag ib pab pawg neeg uas koj tsis paub, "Nyob Zoo" yuav txaus.
Nyob rau hauv rooj plaub uas koj tsis paub tus neeg tau txais kev pab, "Rau leej twg nws yuav txhawj xeeb," thiab "Nyob Zoo," tsuas yog kev txais tos zoo xwb. Txawm li cas los xij, nws yog qhov zoo dua los txheeb xyuas lub npe ntawm tus neeg koj xa email thiab chaw nyob ncaj qha thaum ua tau.
Feem ntau, ib qho comma ua raws li kev txais tos hauv koj tus email. Txawm li cas los xij, koj tuaj yeem siv cov nyuv nyob rau hauv qhov chaw zoo heev. Lub ntsiab lus tseem ceeb yog kom paub tseeb tias koj qhov kev tos txais yog kev hwm thiab haum rau cov neeg tuaj saib. Los ntawm kev ua tib zoo xaiv koj tus email txais tos, koj tsis tsuas yog pab txhawb kev yooj yim nrog koj cov lus tab sis kuj ua rau kom tau txais cov lus teb sai thiab cuam tshuam.
Email lub cev ntawv
Cov ntsiab lus tseem ceeb ntawm email yog hu ua lub cev email. Nws feem ntau tsom mus rau ib lub ncauj lus lossis ib pawg ntawm cov ncauj lus zoo sib xws. Thawj qhov koj yuav tsum ua hauv email lub cev yog qhia meej vim li cas rau koj cov ntawv xov xwm.
Qhia meej lub hom phiaj ntawm koj tus email tso cai rau tus neeg tau txais kev nkag siab txog cov ntsiab lus, ua kom yooj yim rau lawv los pab lossis teb rau koj. Koj tuaj yeem qhia lub hom phiaj ntawm koj tus email nrog cov lus xws li:
- Kuv xav nug txog…
- Kuv sau ntawv qhia kuv qhov kev txaus siab rau…
- Kuv tab tom hu rau koj txog…
- Kuv vam tias yuav qhia meej…
- Kuv xav thov…
- Kuv xav kawm ntxiv txog…
- Kuv xav paub meej txog cov ntsiab lus ntawm…
- Kuv tab tom nrhiav cov ntaub ntawv ntxiv ntawm…
Yog tias koj tsis tau muaj kev cuam tshuam nrog tus neeg tau txais kev pab ua ntej, nws yog qhov tsim nyog los qhia koj tus kheej luv luv ua ntej hais txog koj qhov kev txhawj xeeb tseem ceeb.
Piv txwv li:
- Thaum nrhiav kev sib tham hauv kev tshaj lij lossis kev sib koom tes, kev qhia kom raug yog qhov tseem ceeb. Hauv qhov piv txwv hauv qab no, Emily qhia meej meej txog nws tus kheej thiab qhia meej txog qhov laj thawj ntawm nws tus email rau Dr. Brown, ua kom yooj yim nkag siab txog nws lub hom phiaj:
| Nyob zoo Dr. Brown, Kuv yog Emily Williams, tus kws tshawb fawb qib qis ntawm DEF Corporation. Kuv tau ua raws li koj txoj haujlwm hauv kev ua haujlwm ntawm nanotechnology thiab xav tham txog kev sib koom tes ntawm peb lub koom haum. |
Nws raug pom zoo kom khaws koj tus email kom meej. Nco ntsoov, cov neeg feem coob nyiam mus dhau lawv cov emails sai, yog li zam kev tsim kho tsis tsim nyog.
Piv txwv li:
- Yog tias koj tab tom thov sijhawm so haujlwm vim muaj kev kub ntxhov hauv tsev neeg, koj tuaj yeem hais tias, 'Kuv muaj tsev neeg muaj xwm txheej ceev thiab xav tau hnub so,' es tsis yog mus rau qhov nthuav dav txog qhov xwm txheej.
Rau kev sib txuas ntxiv ntawm kev tshaj lij thiab kev ua siab zoo, xav txog pib email nrog kev qhia ua tsaug yog tias koj tau teb rau cov lus ua ntej. Cov kab lus zoo li "Kuv txaus siab rau koj cov lus teb raws sijhawm," lossis "Ua tsaug uas tau rov qab los rau kuv," tuaj yeem tsim lub suab zoo rau lwm qhov kev sib tham.
xaus
Ib tsab email xaus yog ib ntu los thov kev txiav txim tshwj xeeb thiab qhia kev ua tsaug rau tus neeg koj xa email. Ua kom muaj kev sib npaug ntawm koj qhov kev thov thiab lus hais lus zoo yog qhov kev coj ua zoo. Qhov no tsis yog tsuas yog qhia txog kev ua siab zoo xwb tab sis kuj txhim kho txoj hauv kev tau txais cov lus teb zoo. Cov kab lus no tuaj yeem tsim kho kom haum rau ntau qhov xwm txheej thiab cov ntsiab lus tshwj xeeb ntawm koj tus email. Nov yog qee qhov ntawm lawv koj tuaj yeem siv:
- Ua tsaug rau koj qhov kev txiav txim siab, thiab kuv tos ntsoov yuav hnov los ntawm koj sai sai.
- yog koj muaj lus nug los yog xav paub no thov qhia rau kuv paub.
- Kuv tos ntsoov rau lub sijhawm ua haujlwm ua ke.
- Ua tsaug rau koj cov lus teb; nws zoo siab heev.
- Koj qhov kev saib xyuas tam sim no yuav muaj nuj nqis heev.
- Kuv ua tsaug rau lub sijhawm koj tau nyeem kuv tus email.
- Yog tias koj xav tau cov ntaub ntawv ntxiv, thov hu rau kuv.
- Kuv txaus siab rau koj qhov kev nkag siab thiab kev pab cuam txog qhov teeb meem no.
- Ua tsaug rau koj ua ntej rau koj txoj kev koom tes.
- Kuv zoo siab txog qhov muaj peev xwm ntawm kev sib koom tes thiab zoo siab los tham ntxiv.
Ntau yam zoo li qhov qhib ntawm email raug teeb tsa lub suab rau tag nrho cov kev sib tham, cov lus xaus kuj tseem ua lub luag haujlwm tseem ceeb hauv kev tsim lub siab ntev thiab teeb tsa theem rau kev sib cuam tshuam yav tom ntej.
Piv txwv li:
- Hauv cov ntsiab lus ntawm peb qhov piv txwv, Emily Williams tau thov kev koom tes nrog Dr. Brown thiab lub hom phiaj kom tau txais cov lus teb raws sijhawm. Txhawm rau ua tiav qhov no, nws qhia txog hnub uas nws xav hnov qab, muab los teb cov lus nug, thiab xaus email nrog kev kos npe tsis zoo. Hauv qhov no, nws tsim cov qauv tsim thiab kev coj ncaj ncees rau nws txoj kev email, zoo li qhov no:
| Kuv vam tias peb tuaj yeem npaj lub rooj sib tham yav tom ntej los tshawb txog qhov muaj peev xwm rau kev sib koom tes. Ua siab zoo qhia rau kuv paub ua ntej lub Cuaj Hlis 20th yog tias koj tuaj yeem tham txog qhov no ntxiv. Yog tias koj muaj lus nug lossis xav paub ntxiv, thov tsis txhob yig tiv tauj kuv. Ua tsaug rau koj qhov kev mloog rau qhov teeb meem no, thiab kuv tos ntsoov rau lub sijhawm ua haujlwm ua ke. Qhov zoo tshaj plaws txog, Emily Williams |
Qhov no yog ib qho email zoo kawg vim Emily Williams qhia meej txog nws qhov kev thov kom muaj kev sib koom tes, thaum tseem qhia txog kev txaus siab rau Dr. Brown lub sijhawm nyeem thiab muaj peev xwm teb rau nws email.
Kos Npe
Ib yam li kev xaiv txoj cai txais tos teeb tsa theem rau koj tus email, xaiv qhov tsim nyog email kos npe yog qhov tseem ceeb sib npaug. Daim ntawv kos npe yog daim ntawv kaw, txhawb nqa lub suab sib luag thoob plaws hauv koj cov lus. Nws kuj tseem muab qhov xaus kov uas tuaj yeem cuam tshuam qhov kev xav koj tawm ntawm tus neeg txais.
Qee qhov feem ntau siv kev cai lij choj email kos npe uas tuaj yeem hloov kho rau ntau qhov xwm txheej suav nrog:
- Ua tsaug,
- Ua Tsaug,
- Tsaug dua,
- Kind regards,
- Koj kev ntseeg,
- Qhov zoo tshaj plaws txog,
- Nrog kev txaus siab,
- Koj li tiag,
Thaum nws los txog rau formatting koj tus email kos npe, muaj qee qhov kev coj ua zoo tshaj plaws. Ib txwm pib ib nqe lus tshiab rau koj lub npe kos npe thiab lwm kab lus cais rau koj lub npe. Nws raug nquahu kom kos npe nrog koj thawj thiab xeem npe hauv kev sib txuas lus. Yog tias koj sau npe sawv cev ntawm lub koom haum, lub npe ntawm lub koom haum yuav tsum tshwm hauv qab koj lub npe.
Los ntawm kev ua raws li cov lus qhia no, koj tuaj yeem lav tias koj tus email nyob twj ywm kev tshaj lij thiab kev coj ncaj ncees txij thaum pib mus rau qhov kawg, yog li ua rau kom tau txais cov lus teb zoo.
Piv txwv li:
| Ua tsaug rau koj txoj kev pab nrog qhov project. Koj qhov kev txawj ntse tau muaj nuj nqis heev, thiab kuv tos ntsoov rau peb txoj kev koom tes txuas ntxiv mus. Zoo tshaj plaws xav, John Smith ABC Enterprises, Project Manager |
Nws kos npe kos npe, 'Zoo tshaj plaws,' thiab suav nrog nws txoj haujlwm lub npe ntxiv rau email tag nrho cov lus tshaj lij. Qhov no teeb tsa theem rau kev sib txuas lus zoo.
Cov lus qhia rau kev tsim email ua ntej koj ntaus xa
Zoo heev, koj yuav luag npaj xa koj tus email raug cai! Tab sis tuav-ua ntej koj nyem qhov "Xa" khawm, cia peb ua kom txhua yam nyob rau hauv kev txiav txim. Xyuas kom koj tus email yog polished, kev tshaj lij, thiab tsis muaj kev ua yuam kev yog qhov tseem ceeb heev. Ib qho email zoo tsis yog qhia koj cov lus zoo xwb; nws kuj tau teeb tsa lub suab rau kev sib cuam tshuam yav tom ntej thiab ua rau muaj kev xav ntev ntev. Nov yog daim ntawv txheeb xyuas kom npog tag nrho cov hauv paus, los ntawm cov hauv paus zoo li kev sau ntawv thiab cov qauv sau ntawv mus rau ntau lub ntsiab lus xws li lub suab thiab lub sijhawm:
- Pov thawj. Nco ntsoov xyuas koj cov ntawv sau thiab sau ntawv ua ntej ntaus 'Xa.' Txhawm rau ua kom cov txheej txheem no yooj yim dua thiab raug dua, xav txog kev siv peb cov ntaub ntawv pov thawj kom paub meej tias txhua yam nyob rau hauv kev txiav txim.
- Siv tus kws tshaj lij email chaw nyob. Guarantee koj email chaw nyob yog txuas rau ib hom kev tshaj lij, xws li [email tiv thaiv]. Tsis txhob siv email chaw nyob tsis raug lossis tsis tsim nyog xws li '[email tiv thaiv]. '
- Cov kab lus piav qhia. Koj cov kab ntawv yuav tsum muab lub tswv yim zoo ntawm email cov ntsiab lus, nyiam tus neeg txais kev pab qhib nws.
- Tshawb xyuas lub suab. Khaws lub suab nrov thiab kev hwm, tshwj xeeb tshaj yog thaum tham txog cov teeb meem nyuaj lossis nyuaj.
- Kos npe thaiv. suav nrog ib qho kev kos npe kos npe nrog koj lub npe tag nrho, lub npe, thiab cov ntaub ntawv tiv tauj rau kev saib xyuas thiab ua raws li yooj yim.
- Tshawb xyuas cov ntawv txuas. Muab ob npaug rau xyuas tias tag nrho cov ntaub ntawv tsim nyog tau txuas nrog, tshwj xeeb tshaj yog tias lawv tau hais hauv email.
- Lub sij hawm nws yog. Xav txog koj lub sijhawm email; zam kev xa email lag luam thaum tsaus ntuj lossis dhau hnub so tshwj tsis yog tsim nyog.
- Siv cov ntsiab lus mos txwv los yog lej. Rau cov emails uas muaj ntau cov ntaub ntawv lossis kev thov, siv cov ntsiab lus ntawm cov mos txwv lossis cov npe lej rau kev nyeem tau.
- Nug kom lees paub. Yog tias email tseem ceeb, xav nug kom paub meej txog daim ntawv txais nyiaj.
- Tswj Cc thiab Bcc. Siv Cc kom pom cov neeg txais ntxiv thiab Bcc kom lwm tus zais. suav nrog lawv yog tias koj tus email cuam tshuam nrog ntau tog.
- Kev sib txuas qis. Ua kom tag nrho cov hyperlinks ua haujlwm thiab ua rau cov vev xaib raug cai lossis cov peev txheej hauv online.
- Txawb tau zoo. Xyuas seb koj tus email zoo li cas rau ntawm lub xov tooj ntawm tes, raws li ntau tus neeg tshawb xyuas lawv cov email ntawm kev mus.
Thaum koj tau zuam tawm cov thawv no, koj npaj txhij mus ntaus 'Xa' khawm nrog kev ntseeg siab rau koj tus email raug cai!
Formal email piv txwv
Niaj hnub no, kev sib txuas lus email yog ib qho txuj ci tseem ceeb, tshwj xeeb tshaj yog hauv cov chaw tshaj lij. Txawm hais tias koj tab tom ncav cuag tus kws pab tswv yim kev kawm lossis nug txog cov sijhawm ua haujlwm, muaj peev xwm sau ntawv luv luv, meej, thiab kev tshaj lij email tuaj yeem teeb tsa theem rau kev sib raug zoo. Paub txog dab tsi suav nrog - thiab yam tsis yog - tuaj yeem ua rau txhua qhov sib txawv ntawm qhov koj cov lus tau txais. Txhawm rau pab koj npaj koj tus kheej emails, hauv qab no koj yuav pom cov piv txwv luv luv ntawm emails uas tuaj yeem ua tus qauv lossis kev tshoov siab rau koj tus kheej cov ntawv sau.
- Piv txwv 1: Kev xa email mus rau tus kws pab tswv yim kev kawm.
- Piv txwv 2: Cov ntawv email nug txog kev ua haujlwm.
xaus
| Kev paub txog kev kos duab ntawm kev sau email tuaj yeem qhib qhov rooj rau cov hauv kev tshiab thiab txhim kho koj cov txuj ci kev sib txuas lus. Phau ntawv qhia no tau taug kev koj hla txhua qhov tseem ceeb, los ntawm cov kab lus tseem ceeb mus rau kev kos npe zoo. Armed nrog cov kev paub no, tam sim no koj npaj txhij los sau cov emails zoo, tsim qauv zoo uas ua raws li cov qauv kev tshaj lij. Yog li mus tom ntej thiab ntaus 'Xa' khawm nrog kev ntseeg siab, paub tias koj muaj peev xwm ua tau zoo rau txhua qhov kev sib cuam tshuam suav. |
