Kule mihla yedijithali, ukufunda ubugcisa bonxibelelwano lwe-imeyile kubalulekile. Nokuba ungumfundi, ingcali, okanye uhlala unxibelelana nabahlobo kunye nosapho, ukwazi ukuba ungayilungiselela njani intshayelelo ye-imeyile esebenzayo kunokwenza umahluko omkhulu kwindlela owamkelwa ngayo umyalezo wakho. Esi sikhokelo siya kukunika iingcebiso ezibalulekileyo kunye nemizekelo yokudala zombini isemthethweni kunye neentshayelelo ze-imeyile eziqhelekileyo, ukuqinisekisa ukuba zakho zihlala zicacile, zinentlonipho, kwaye zifanelekile kubaphulaphuli abajoliswe kubo.
Ubuchule bokwazisa nge-imeyile
Intshayelelo ye-imeyile enefuthe ibalulekile kunxibelelwano olusebenzayo. Ayisethi kuphela ithoni kodwa icacisa nenjongo ye-imeyile kumamkeli. Nantsi indlela yokulungiselela intshayelelo ye-imeyile enyanzelisayo:
- Qala ngokubulisa ngembeko. Qala yonke i-imeyile ngombuliso ofudumeleyo. Oku kunokuba ngu-“Molo,” “Othandekayo [Igama],” okanye nasiphi na isibuliso esifanelekileyo esisekelwe kubudlelwane bakho nomamkeli.
- Bandakanya umgca wokuvula onobubele. Emva kokubulisa, yongeza ibinzana elifudumeleyo lokuvula. Umzekelo, "Ndiyathemba ukuba lo myalezo ukufumene kakuhle," okanye "Ndiyathemba ukuba unosuku oluhle." Oku kongeza uchuku kwaye kubonisa intlonipho.
- Xela injongo yakho ngokucacileyo. Ngokufutshane chaza isizathu se-imeyile yakho. Oku kufuneka kulandele ngokuthe ngqo umgca wakho wokuvula, unikeze inguqu egudileyo kumxholo oyintloko womyalezo wakho.
- Yenza intshayelelo yakho ibe yeyakho. Lungisa intshayelelo yakho kumamkeli. Ukuba ubhalela umntu odibene naye ngaphambili, ireferensi emfutshane kwintsebenziswano yakho yokugqibela inokuba yinto entle.
- Lungiselela umgca wesihloko ocacileyo. Umgca wesihloko yinto ebalulekileyo kwi-imeyile yakho. Kufuneka ibe mfutshane kwaye icacise, ishwankathela umxholo we-imeyile ngamagama ambalwa. Ziphephe iinkcazelo ezintsonkothileyo ukuze uqinisekise ukuba umamkeli uyakwazi ukufaneleka kwe-imeyile ngokukrwaqula.
Umzekelo, umfaki-sicelo unokubhala:
Le migaqo isisiseko isebenza njengesiseko seentshayelelo ze-imeyile ezisebenzayo. Kula macandelo alandelayo, siza kuphonononga izikhokelo ezithe ngqo kunye nemizekelo yazo zombini iimeko ze-imeyile ezisemthethweni neziqhelekileyo, sibonelela ngezimvo ezinzulu kubugcisa bonxibelelwano lwe-imeyile.
Izikhokelo zentshayelelo ye-imeyile esesikweni
Ii-imeyile ezisesikweni zibalulekile kunxibelelwano lobungcali, nokuba kukho umntu onegunya elisemthethweni okanye ongamqhelanga. Oku kubandakanya unxibelelwano nabaphathi, oogxa, okanye nabafowunelwa bangaphandle njengabaxumi. Makhe sijonge izinto eziphambili ekufuneka siziqwalasele kwintshayelelo ye-imeyile esemthethweni:
- Sebenzisa umgca wokuvula wobugcisa. Qala ngombuliso osesikweni ofana nothi “Othandekayo [Isihloko Negama Lokugqibela],” okanye “Lowo Inokumxhalabisa,” ukuba igama lomamkeli alaziwa. Oku kubonisa intlonipho nobungcali.
- Bonisa imbeko kwisivakalisi sokuqala. Quka isivakalisi esihloniphekileyo sokuvakalisa inkoliseko, njengokuthi "Ndiyathemba ukuba lo myalezo ukufumene uphilile," okanye "Ndiyathemba ukuba unosuku olunemveliso."
- Ukuzazisa kwii-imeyile zokuqala. Ukuba uthumela umntu nge-imeyile okokuqala, zazise ngegama lakho elipheleleyo kunye nendima yakho okanye unxibelelwano. Umzekelo, "Igama lam ndinguEmily Chen, umhlalutyi kwi-XYZ Corporation."
- Qinisa ubungcali kulwimi. Kuphephe ulwimi olungacwangciswanga, ii-emojis, okanye intetho yemihla ngemihla. Kwakhona, kuphephe ukwabelana ngolwazi oluninzi lomntu okanye amabali angenamsebenzi kwindawo yobuchwephesha.
Nanku umzekelo wentshayelelo ye-imeyile esemthethweni:
Ezi zikhokelo zinceda ukuqinisekisa ukuba isingeniso sakho se-imeyile sisesikweni ngokufanelekileyo, sibeka ithoni yobungcali kulo lonke unxibelelwano lwakho. Khumbula, intshayelelo eyenziwe kakuhle inokuchaphazela kakhulu indlela i-imeyile ebonwa ngayo kwaye iphendulwe ngayo.
Izinto ezibalulekileyo ukulungiselela ukwaziswa kwe-imeyile eqhelekileyo
Ii-imeyile zesiqhelo zohlukile kwezo zisesikweni ngokwethoni nangolwimi, ezidla ngokusetyenziswa xa unxibelelana nabahlobo, usapho, okanye ukuqondana. Qwalasela le miba ilandelayo:
- Khetha ithoni ekhululekile. Sebenzisa ithoni yencoko nengekho sikweni. Oku kunokufezekiswa ngolwimi lwemihla ngemihla kunye nendlela yobuqu ethe chatha.
- Qala ngombuliso wobubele. Qala ngesibuliso nje esifana nokuthi "Molo [Igama]," okanye "Molo apho!" Ibeka ithoni yobuhlobo kwasekuqaleni.
- Yenza ukuvula kwakho kube ngokwakho. Ngokungafaniyo nee-imeyile ezisesikweni, ezo zesiqhelo zivumela intshayelelo eyenzelwe wena ngakumbi. Umzekelo, "Bendifuna nje ukujonga kwaye ndibone ukuba uqhuba njani," okanye "Ndicinga ukuba ndikuwisele umgca ukuze ubambe."
- Zive ukhululekile ukusebenzisa ulwimi olulula. Kulungile ukusebenzisa i-emojis, amagama adibeneyo, kunye noburharha kwii-imeyile eziqhelekileyo, ngakumbi ukuba zihambelana nobudlelwane bakho nomamkeli.
- Xhasa intlonipho nokucaca. Ngelixa iqhelekile, i-imeyile yakho kufuneka ihlale inembeko kwaye icace ngokwaneleyo ukuze umamkeli aqonde umyalezo wakho ngaphandle kokubhideka.
Nanku umzekelo wentshayelelo ye-imeyile engekho sikweni:
Ezi ngcebiso ziya kukunceda wenze intshayelelo ye-imeyile eqhelekileyo enobubele kodwa ecacileyo, eqinisekisa incoko etofotofo nomntu omazi kakuhle.
Ukwahlula phakathi kwemigca yesihloko se-imeyile esesikweni kunye nengekho sikweni
Emva kokuphonononga ama-nuances eentshayelelo ze-imeyile eziqhelekileyo, kubalulekile ukuqonda ukuba ithowuni yemigca ye-imeyile inokwahluka njani phakathi kweemeko ezisemthethweni nezingekho sikweni. Masingene kumahluko aphambili achaza imigca yesifundo esesikweni nengekho sikweni, siseta okulindelekileyo kumxholo we-imeyile yakho:
- Ukucaca kunye nobungcali kwii-imeyile ezisemthethweni. Kwi-imeyile esemthethweni, umgca wesihloko kufuneka ucace, ube mfutshane, kwaye ungabi nalulwimi oluqhelekileyo. Oku kuqinisekisa ukuba ummkeli uyabuqonda ubunzulu kunye nomxholo othile we-imeyile.
- Ukuguquguquka kwiimeko ezingekho sesikweni. Xa kufanelekile ukusebenzisa ithoni engacwangciswanga - njengokuthumela i-imeyile kumhlobo okanye umntu osebenza naye osondeleyo - umgca wesifundo unokukhululeka ngakumbi kwaye ubuqu. Ingabonakalisa isitayile sencoko kwaye iquke i-colloquialisms okanye i-emojis, ukuba ifanelekile.
- Gcina 'Re:' kwiimpendulo ezisesikweni. Kwiimpendulo ze-imeyile ezisemthethweni, sebenzisa "Re:" (ifutshane "ngokuphathelele") ukubonisa ukuqhubeka kwengxoxo yangaphambili. Oku kunqabile kwiincoko eziqhelekileyo.
Ukubonisa umahluko phakathi kwesihloko sesifundo esisesikweni nesingekho sikweni, le theyibhile ilandelayo inika uthelekiso olusecaleni lwendlela isihloko esifana neso esinokuqwalaselwa ngayo ngokwahlukileyo ngokuxhomekeke kumxholo:
| Oluqhelekileyo | Ngokungacwangciswanga |
| Isicelo seNtlanganiso seNgxoxo yeProjekthi | Makhe sithethe ngeprojekthi yethu kungekudala! |
| Umbuzo Ngokumalunga noHlaziyo lweSimo seAkhawunti | Ithini iakhawunti yam? |
| Ukuqinisekiswa kokuqeshwa kodliwano-ndlebe | Ingaba sisakwi interview ngomso? |
| Isikhumbuzo sokungeniswa kwesindululo somhla wokugqibela | Zintle: Silindeleke nini eso siphakamiso kwakhona? |
Ngokwahlula imigca yesihloko, useta ithoni elungileyo kuyo yonke i-imeyile. Umgca wesifundo okhethwe kakuhle kuzo zombini ii-imeyile ezisesikweni nezingekho sikweni ziqinisekisa ukuba ummkeli unolindelo olufanelekileyo ngaphambi kokuvula i-imeyile.
Ukukhetha amabinzana entshayelelo efanelekileyo ye-imeyile
Ukukhethwa kwamabinzana okwazisa nge-imeyile kufuneka ahambelane nethoni ye-imeyile - esemthethweni okanye engaqhelekanga - kunye nesihloko sayo yonke. Ngezantsi kukho amabinzana ahlukeneyo ukunceda ukuvula i-imeyile ngembeko:
Amabinzana okubulisa
| Oluqhelekileyo | Ngokungacwangciswanga |
| Kulowo ibhekisele kuye, | Molo apho! |
| Othandekayo [Isihloko kunye neGama], | Hi [Igama], |
| Ukubulisa, | Mholo, |
| Usuku olumnwandi, | Yintoni entsha? |
| Ukuthetha ngentlonipho, | Ewe [Igama]! |
| Uhloniphekile [Isihloko neGama], | Howdy, |
Kwii-imeyile ezisemthethweni, kulindeleke ukuba kusetyenziswe izihloko ezinegama lokugqibela lommkeli, njengokuthi "uNksz Brown othandekayo," okanye "uDkt. Adams othandekayo," ukugcina ithoni yobugcisa kunye nentlonipho.
Imigca yokuvula
| Oluqhelekileyo | Ngokungacwangciswanga |
| Ndiyathemba lo myalezo ukufumene kakuhle. | Ndiyathemba ukuba wenza kakuhle! |
| Ndibhalela wena malunga... | Bendifuna nje ukungena ndibone... |
| Enkosi ngokuqwalasela kwakho lo mba. | Heyi, uvile nge... |
| Luthakazelelwa kakhulu uncedo lwakho kulo mba. | Unomzuzu wokuncokola ngento? |
| Nceda ndivumele ukuba ndizazise; Ndingu [Igama Lakho], [Isikhundla Sakho]. | Uyayikhumbula incoko yethu malunga [ngomxholo]? Ufumene uhlaziyo! |
Kubalulekile ukuqinisekisa ukuba i-imeyile yakho ikhululekile kwiimpazamo zegrama kunye nopelo, nokuba isemthethweni. Ukusebenzisa iqonga lethu inkonzo yokuhlola iimpazamo inokuphucula kakhulu ubugcisa kunye nokucaca komyalezo wakho, kukunceda ukuba unxibelelane ngokufanelekileyo.
Khumbula, ukhetho oluchanekileyo lwamagama kwintshayelelo yakho ye-imeyile luseta inqanaba lomyalezo uphela. Nokuba kusemthethweni okanye kuqhelekile, ukuvulwa kwe-imeyile yakho kunokuchaphazela kakhulu ithoni yencoko kunye noluvo olwenzayo kumamkeli.
Ubugcisa bokulungiselela iimpendulo kunxibelelwano lwe-imeyile
Xa uphendula ii-imeyile, ukugcina umgangatho ofanelekileyo wokusesikweni kunye nethoni njengomyalezo wokuqala ungundoqo. Impendulo elungileyo ngokuqhelekileyo iqala ngokuvakalisa umbulelo okanye ukuvuma umxholo we-imeyile, kulandelwa kukujongana nombandela okhoyo.
Impendulo ye-imeyile esesikweni
- Qala ngokuvuma ngembeko: "Enkosi [Igama], enkosi nge-imeyile yakho eneenkcukacha."
- Jonga umbuzo okanye umba: "Ngokuphathelele umbuzo wakho malunga nexesha leprojekthi, ndingathanda ukucacisa ukuba ..."
- Nikeza olunye uncedo okanye ulwazi: "Ukuba ufuna iinkcukacha ezongezelelweyo, nceda uzive ukhululekile ukuqhagamshelana nam."
Nanku umzekelo wempendulo ye-imeyile esesikweni:
Impendulo ye-imeyile engekho sikweni
- Qala ngokuvula ngobuhlobo: “Heyi [Igama], enkosi ngokufikelela!”
- Yiya ngqo kwindawo: “Ngentlanganiso oyithethileyo, siyayicinga kule veki izayo?”
- Vala ngokuchukumisa kwakho: “Yiza ngokukhawuleza!”
Nanku umzekelo wempendulo ye-imeyile engekho sikweni:
Khumbula, kwiimpendulo ezingacwangciswanga, kulungile ukuba ngqo kwaye ungacwangciswanga. Nangona kunjalo, hlala ugcina ithoni enentlonipho kunye necacileyo, uqinisekisa ukuba umamkeli uziva exabisekile. Nokuba isesikweni okanye ayisesikweni, impendulo yakho ibonisa isimbo sakho sonxibelelwano kunye nobungcali.
isiphelo
| Namhlanje, ukukwazi ukulungiselela isingeniso se-imeyile esinyanzelekileyo siyimfuneko. Esi sikhokelo sikuhambile kwii-nuances zokudala iintshayelelo ze-imeyile ezisesikweni neziqhelekileyo, zibonelela ngemibono ukuqinisekisa ukuba imiyalezo yakho yamkelwa ngokucacileyo nangentlonipho eyifaneleyo. Nokuba ufikelela kumfowunelwa oyingcali okanye ulahla inqaku eliqhelekileyo kumhlobo, khumbula ukuba isingeniso sakho se-imeyile singaphezulu kwamagama nje; yibhulorho edibanisa umyalezo wakho nehlabathi. Ngokusebenzisa olu lwazi kunye nemizekelo, awuthumeli nje ii-imeyile; ukhuthaza unxibelelwano, ukwakha ubudlelwane, kunye nokujonga imbonakalo yedijithali ngokuzithemba nangobabalo. Ke, kwixesha elizayo xa uqamba i-imeyile, khumbula ubugcisa bokwazisa nge-imeyile kwaye wenze onke amagama abalwe. |
