Ukuphatha kahle ama-imeyili angakahleleki: Okubalulekile kanye nemikhuba emihle

Kungakhathaliseki ukuthi uhlangana nomngane noma isisekelo esithinta inhliziyo nozakwenu esimeni esingakahleleki kangako, ukwazi ubuciko bokuxhumana nge-imeyili okungakahleleki kungenza ukuhwebelana kwakho kusebenze kakhulu futhi kujabulise. Ezweni lethu elixhumeke kakhulu, ama-imeyili awalona nje uhlobo lokuxhumana lochwepheshe kodwa futhi ayibhuloho lokusebenzelana okwengeziwe komuntu siqu. Kungakho ukuqonda ama-nuances ama-imeyili angakahleleki kubalulekile.

Kulo mhlahlandlela, sizohlola konke odinga ukukwazi mayelana nokulungiselela ama-imeyili angahlelekile, ahloniphekile, nafanelekile. Kusukela ekukhetheni iphimbo elifanele nemigqa yesihloko edonsa ukunaka, ubuqili bokubingelela kanye nokuphuma ngemvume okuxhumene nabafundi bakho—kungakhathaliseki ukuthi bangabangane abaseduze noma abantu obazi nje ngokunganaki. Sizophinde singene ezingibeni ezivamile okufanele sizigweme, siqinisekise ukuthi ama-imeyili akho ahlala eshaya inothi elifanele. Futhi, uzothola amathiphu asebenzayo wokusebenzisa ubuchwepheshe be-imeyili ukuze ugcine ukuxhumana kwakho kushelela futhi kuhlelekile.

Ingabe usukulungele ukubhala ama-imeyili adlulisa umlayezo wakho futhi aqinise ukuxhumana kwakho? Ake siqale!

Okubalulekile kwe-imeyili okungakahleleki

I-imeyili engakahleleki ibonakala ngephimbo lengxoxo, okuyenza ibe ukukhetha okungokwemvelo kokuxhumana nabantu obazi kahle, njengabangane, umndeni, noma ozakwenu ojwayelene nabo. Ngokungafani nefomethi ehlelekile futhi evame ukuqinile ye-a i-imeyili esemthethweni, i-imeyili engakahleleki ilingisa inkulumo yansuku zonke futhi isekela ukuziphatha okukhululeke kakhudlwana. Ngezansi izingxenye ezibalulekile ze-imeyili engakahleleki:

• Umugqa wesihloko. Isetha ithoni nenjongo ye-imeyili yakho. Kufanele kukhange amehlo kodwa kuqonde ngqo, kubonise ubunjalo bomlayezo wakho.
• Sanibonani. Qala i-imeyili yakho kunothi lomuntu siqu. Hlela ukubingelela kwakho ukuze kubonise ubudlelwano bakho nomamukeli.
• Umbhalo womzimba. Umnyombo womlayezo wakho yilapho uveza khona imicabango yakho ngokucacile nakafushane. Kugcine kuheha futhi kuhambisana ngqo nomamukeli.
• Ukuvala. Ukuphuma ngemvume okufudumele okufana nethoni yomlayezo wakho wonke.
• Isiginesha. Ukukhipha igama elilula, noma ukuvala komuntu siqu kakhulu kuye ngobudlelwano bakho nomamukeli.

Ukucatshangelwa okubalulekile kwama-imeyili angakahleleki

Ukubhala ngendlela ehlelekile akusho ukulahla yonke imithetho. Ukugcina ukucaca nokucabangela kubalulekile, ikakhulukazi uma ucabangela ukuthi amagama akho angavela kanjani ngaphandle kwezimpawu ezingasho lutho zokukhulumisana ubuso nobuso. Ingxenye ngayinye ye-imeyili yakho, kusukela emugqeni wesihloko kuya kusiginesha, kufanele ilungiselelwe ngokucophelela ucabangela izethameli zakho, kuqinisekiswe ukuthi umlayezo wakho uyahlobana futhi unenhlonipho.

Ngaphezu kwalokho, ngisho nakuma-imeyili avamile, kubalulekile ukugcina ubungcweti lapho kudingeka, ulungise izinga lokungakahleleki ngokusekelwe kumamukeli, bese ukhetha ithoni efanelekile. Le bhalansi iqinisekisa ukuthi nakuba i-imeyili yakho izwakala njengomuntu siqu futhi iqondile, ihlala ifanele injongo yayo. Ukuqonda lezi zici ezibalulekile kukulungiselela ukuthi ukhulume ngokuphumelelayo ngendlela ekhululekile kodwa ecabangelayo.

Umugqa wesihloko: Umbono wokuqala we-imeyili yakho

Isihloko sisebenza njengesihloko se-imeyili yakho, sidlala indima ebalulekile njengoba kuyisici sokuqala umamukeli wakho azosibona. Ukusebenza kwayo kungaba nomthelela omkhulu ekutheni i-imeyili yakho ivulwa ngokushesha noma inganakwa. Ngokungafani nama-imeyili asemthethweni, adinga ithoni enzima, ama-imeyili angakahleleki avumela ubuciko obukhulu nokwenza kube ngokwakho, ikakhulukazi uma umthumeli nomamukeli bazana. Nawa amanye amathiphu okulungiselela imigqa yezihloko ephumelelayo:

• Zibandakanye. Sebenzisa ithoni ejabulisayo ebonisa ubudlelwano owabelana nabo nomamukeli. Isihloko esikhethwe kahle singavusa isithakazelo futhi sikhuthaze owamukelayo ukuba aqhubeke asifunde.
• Hlala ucacile futhi ufushane. Ngisho nangethoni engavamile, ukucaca kuyisihluthulelo. Qiniseka ukuthi umugqa wesihloko ubonisa ngokunembile okuqukethwe kwe-imeyili yakho.
• Faka ukuthinta komuntu siqu. Ukusebenzisa inkumbulo eyabiwe noma ihlaya langaphakathi kungenza isihloko sizizwe sikhethekile futhi siklanyelwe, okusebenza kahle kakhulu phakathi kwabasondelene nabo.

Izibonelo zemigqa yezihloko ezingakahleleki

Kumngane noma osebenza naye oseduze:

• “Qagela ukuthi ubani obuyile edolobheni?”
• "Ubusuku be-movie ngalolu Lwesihlanu?"
• “Isikhathi sohambo lwethu lwaminyaka yonke lomgwaqo!”

Kumuntu omazi kancane ngokusemthethweni:

• “Umbuzo osheshayo mayelana nomsebenzi wethu ngesonto elizayo”
• “Uyatholakala engxoxweni yekhofi kulo Lwesithathu?”
• “Buyekeza ngemininingwane yokuphuma kweqembu”

Ukukhethwa komugqa wesihloko kuncike kakhulu ebudlelwaneni bakho nomamukeli kanye nomongo womlayezo wakho. Hlala njalo uhlose ukulinganisa ukujwayelana nokufaneleka, uqinisekisa ukuthi i-imeyili yakho iyamema kodwa ihloniphe lokho okulindelwe umamukeli.

Ungashintsha kanjani ithoni esemthethweni iye kweyokungahlelekile

Njengoba ukhululeka kakhulu ngezingxenye zama-imeyili angakahleleki futhi uklama imigqa yezihloko ezihehayo, kubalulekile futhi ukuqonda ukuthi ungashintsha kanjani ngokushintshashintshayo usuke ezwini elisemthethweni uye kwelinye elingakahleleki. Leli khono libaluleke kakhulu kulabo abajwayele izilungiselelo ezisemthethweni kodwa okudingeka balungise indlela yabo yokuxhumana ngokusekelwe ebuhlotsheni nomongo. Nawa amanye amathiphu okusiza ukulungisa ithoni yakho ngendlela efanele, ukuqinisekisa ukuthi ama-imeyili akho athintana kahle nomamukeli:

• Qonda izethameli zakho. Isinyathelo sokuqala sokunquma ukuthi uzosebenzisa ithoni esemthethweni noma engakahleleki ukucabangela ubudlelwano bakho nomamukeli. Ingabe lo uzakwenu omaziyo, noma oxhumana naye omusha? Impendulo izoqondisa ithoni yakho.
• Qala ngethoni engahlelekile. Uma ungaqiniseki, qala ngethoni ye-semi-formal. Kancane kancane ungajwayelana ngokwengeziwe njengoba ingxoxo iqhubeka futhi njengoba ukala ukunethezeka komunye umuntu ngolimi oluvamile.
• Sebenzisa ulimi olungakahleleki ngokonga ekuqaleni. Yethula izinkulumo ezingakahleleki nesihlamba kancane kancane. Ukuqala ngendlela engavamile kakhulu kungase kube ukubeka phansi; kulula ukuphumuza ithoni yakho kamuva kunokulenza libe semthethweni.
• Faka isibuko ithoni yomamukeli. Isu eliwusizo ukukhombisa ithoni esetshenziswa umamukeli. Lokhu kungaqondisa ngokwemvelo ukukhetha kwakho kolimi futhi kuqinisekise ukuthi uhlala ezingeni elifanayo lokusemthethweni noma lokungahlelekile.
• Qaphela umongo. Ngisho noma umazi kahle umamukeli, umongo we-imeyili yakho ungase udinge ithoni esemthethweni noma evinjelwe. Isibonelo, ukuxoxisana ngezindaba zomsebenzi kungase kudinge ukushintshelwa kokusemthethweni.

Ukulandela le mihlahlandlela kuzokusiza ukuthi ushintshe ngokushelelayo usuka ezwini elisemthethweni uye kwelinye elingakahleleki, uqinisekise ukuthi ama-imeyili akho abhalwe ngendlela efanele ngaso sonke isikhathi.

Ukubingelela kwe-imeyili okungakahleleki: Ukwenza ukuxhumana komuntu siqu

Ukukhetha ukubingelela okulungile ku-imeyili engakahleleki kuyisihluthulelo sokusetha ithoni yomlayezo wakho. Ekuxhumaneni okungakahleleki, ulimi luvame ukuveza izibuko zezingxoxo zansuku zonke, okuvumela ukubingelela okuhlukahlukene okunobuciko. Nansi indlela yokuwaqala ama-imeyili akho ngokuthinta ubuciko bomuntu siqu:

• Yenza indlela yakho ibe ngeyakho. Qala ngokubingelela okubonisa ubudlelwano bakho nomamukeli kanye nomongo womlayezo wakho. Lokhu kungase kusuke kokuthi “Sawubona” kuya enkulumweni edlalwayo noma esondelene kakhulu.
• Ukuguquguquka kwezimpawu zokubhala. Ngokungafani nama-imeyili asemthethweni, avame ukuba nokhefana ngemva kokubingelela, ama-imeyili angakahleleki akuvumela ukuthi usebenzise izibabazo ukuze ubonise injabulo noma weqe izimpawu zokuloba ngokuphelele ukuze uzizwe ukhululekile.
• Buza ngabo. Kuvamile ukubuza ngenhlalakahle yomamukeli njengengxenye yokubingelela. Lokhu kwengeza ukuthinta okufudumele, komuntu siqu, nakuba kungadingeki.
• Zindla ngokusebenzelana kwakho kwangempela. Khetha ukubingelela okuhambisana nendlela ongakhuluma ngayo nomuntu empilweni yangempela. Lokhu kusiza ukuqinisekisa ukuthi amagama akho abhaliwe afanekisela ukuxhumana kwakho ngamazwi okuvamile, okuthuthukisa ukuxhumana kwangempela. Lungisa okusemthethweni ngokusekelwe ekujwayeleni kwakho umuntu kanye nenjongo ye-imeyili yakho.

Izibonelo zokubingelela kwe-imeyili okungakahleleki

Ebangani abaseduze noma ozakwenu:

• “Hey Max! Mehlo madala."
• “Kwenzenjani, Claire?”
• "Hola Marco, kuhamba kanjani?"

Kwabajwayele noma abathintwayo abangakahleleki kangako:

• "Sawubona Sam, ngithemba ukuthi konke kuhamba kahle."
• "Sawubona Pat, unomzuzu?"
• “Kuhle ukuzwa kuwe, Alex!”

Ukubingelela okuhle kakhulu yilezo ezenza umamukeli azizwe ehlonishwa futhi ehlonishwa ngenkathi uhlela inkundla yawo wonke umlayezo wakho. Uma uke wangabaza ngokusemthethweni kokubingelela kwakho, cabanga ukuthi uxhumana kanjani mathupha futhi uvumele lokho kuqondise ukukhetha kwakho amagama.

Ilungiselela indikimba ye-imeyili engakahleleki

Indikimba ye-imeyili engakahleleki yithuba lakho lokuxhumana ngendlela eqondile neyomuntu siqu. Lapha, uveza inhloso ye-imeyili yakho usebenzisa ithoni yengxoxo eqhathanisa ukuxhumana ubuso nobuso. Hlela ukugcina lesi sigaba sifushane—mhlawumbe ngaphansi kwamagama angu-200—ukuqinisekisa ukuthi sihlala siqondile futhi siheha.

Amasu okuxhumana asebenzayo

Ukuqinisekisa ukuthi umlayezo wakho unomthelela futhi uyaheha, kubalulekile ukusebenzisa amasu athile okuxhumana. Lawa maqhinga azokusiza ukuthi uveze imicabango yakho ngokucacile futhi ugcine intshisekelo yomamukeli kuyo yonke i-imeyili. Nawa amanye amaqhinga abalulekile okufanele uwacabangele:

• Qala ngokuqondile futhi uhlanganyele ngokushesha. Qala umlayezo wakho ngephuzu eliyinhloko noma isibuyekezo somuntu siqu ukuze uhilele umfundi ngokushesha. Sebenzisa imishwana efana nokuthi “Ngicabange nje ukuthi ngizokwaba…” noma “Sekuyisikhathi eside, ngakho ngibone ukuthi ngizokulandela…”
• Hlela umyalezo wakho. Lungisa ulimi lwakho nokuqukethwe ngokusekelwe ebudlelwaneni bakho nomamukeli nomongo. Imvelo engakahleleki ivumela ukuthinta komuntu siqu, ngakho-ke zizwe ukhululekile ukufaka amazwana anenhliziyo elula noma ama-emoji ahlobene, ikakhulukazi uma uxhumana nabangane abaseduze noma abantu obaziyo.
• Kugcine kubalulekile futhi kukhululekile. Nakuba ithoni kufanele ihlehliswe, qiniseka ukuthi yonke ingxenye yomlayezo wakho inenjongo. Gwema ukunhlanhlatha esihlokweni, kodwa ukufaka i-anecdote yomuntu siqu noma i-emoji kungathuthukisa ukusebenzelana komfundi futhi kudlulisele imizwa yakho ngokucacile.
• Okubonwayo nama-emoji. Ezimweni lapho kufaneleka khona, njengemilayezo eya kubangani noma ukuxhumana kwebhizinisi okukhululekile, ukwengeza izithombe noma ama-emoji kungenza i-imeyili yakho izwakale inobungane futhi icace kakhudlwana.
• Khumbula i-“BARC” ukuze uhlale usendleleni. Sebenzisa lesi sifinyezo njengohlu lokuhlola olusheshayo lwama-imeyili angahlelekile:
  • Brief. Igcine imfushane kodwa ifundisa.
  • Izilaleli. Hlala ucabanga ukuthi ubhalela bani.
  • Kuyasebenza. Hlala esihlokweni ukuze ugcine umfundi ebambekile.
  • Casual. Gcina ithoni ekhululekile ebonisa ubudlelwano bakho.

Ukusebenzisa lawa maqhinga kuzokusiza ukuthi udale umbhalo womzimba ongadlulisi umlayezo wakho ngempumelelo kuphela kodwa futhi uthintane kahle nezithameli zakho, uqinise ukuxhumana kwakho ngokuxhumana okuhlakaniphile.

Amaphutha ajwayelekile okufanele uwagweme kuma-imeyili angakahleleki

Ngemva kokuhlola ama-nuances okulungiselela ama-imeyili angakahleleki, kubalulekile ukuthi futhi uqaphele izingibe ezingaphazamisa ukusebenza komlayezo wakho. Ukugwema lawa maphutha ajwayelekile kuzosiza ukuqinisekisa ukuthi ama-imeyili akho angakahleleki afinyelela ibhalansi efanele phakathi kobungane nobungcweti:

• Ukusebenzisa ngokweqile isitsotsi. Nakuba kwamukeleka ngokuphelele ukusebenzisa isitsotsi lapho ukhuluma nabangane abaseduze, qaphela ukusetshenziswa kwaso kwezinye izimo. Ukukhuluma ngokweqile kungadida umlayezo wakho futhi kubonakale kungenamsebenzi. Lwela ukulinganisela okugcina kucace ngaphandle kokuba nesandla esiqinile.
• Ukukhululeka ngokweqile. Ukungahleleki akumele kusho ukuntula umsebenzi. Kubalulekile ukukala izinga lokunganaki elifanele ubudlelwano bakho nomamukeli. Nakuba ithoni ehlehlisiwe ifanele oxhumana nabo abaseduze, sekela indlela ehleleke kakhulu lapho uthumela i-imeyili obaziyo abangochwepheshe noma labo ongabazi kahle.
• Ukungaqondi ithoni. Ukuntuleka kwezimpawu zobuso nobuso kusho ukuthi amagama akho kufanele akhethwe ngokucophelela ukugwema ukutolikwa okungeyikho. Lokho okungase kubonakale kuhlekisa noma kubhuqa kumuntu ngokuvamile kungase kuqondwe kabi ngendlela ebhalwe phansi. Uma ungabaza, khetha ukucaciseleka ngaphezu kobuhlakani ukuze uqinisekise ukuthi inhloso yakho yangempela iyakhulunywa.
• Ukusebenzisa amahlaya ngendlela engafanele. Amahlaya angathuthukisa i-imeyili, ayenze kujabulise kakhudlwana ukuyifunda, kodwa amahlaya angafanelekile noma ukuphawula kungabuyisela emuva. Hlala ucabangela isizinda somamukeli, izintandokazi, kanye nemvelo yobudlelwano bakho ngaphambi kokungeza amahlaya kuma-imeyili akho.
• Ukuziba ubude be-imeyili nesikhathi. Ama-imeyili anomoya omude angawenza buthaka umthelela womlayezo wakho, ikakhulukazi esimweni esingakahleleki lapho ubufushane buthakaselwa khona. Gcina ama-imeyili akho emfushane futhi eqondile. Ukwengeza, cabanga isikhathi se-imeyili yakho. Ukuthumela ama-imeyili angaphuthumi ebusuku kakhulu noma ngezimpelaviki kungase kungabi kuhle, njengoba kungase kuphazamise isikhathi somuntu siqu somamukeli.

Ngokugwema lawa maphutha avamile, ungathuthukisa ukusebenza kahle kokuxhumana kwakho kwe-imeyili okungakahleleki, ukwenze kube maningi amathuba okuthi amukelwe kahle kuyilapho ulondoloza ubuqotho bobudlelwano bakho bomsebenzi.

Ukudala ukungena ngemvume kwe-imeyili okungakahleleki okuphelele

Ukugcina i-imeyili yakho engakahleleki kahle akugcini nje ngokuqinisa ithoni yomlayezo wakho wonke kodwa futhi kushiya umbono ohlala njalo. Ngokungafani neziphetho ezisemthethweni kuma-imeyili ebhizinisi, ukungena ngemvume okungakahleleki kungaletha imfudumalo yomuntu siqu nokudala, okugqamisa umuzwa wokusondelana kanye nokuthinta komuntu siqu. Cabangela lezi ziphakamiso zokudala ukuvala kwe-imeyili okusebenzayo njengoba ubonisa imfudumalo nobuntu bobudlelwano bakho:

• Khetha ukuphuma kwakho ngokuhlakanipha. Hlela ukuvala kwakho ngokusekelwe ebudlelwaneni bakho nomamukeli kanye nomongo we-imeyili. Veza umdlandla, nikeza izilokotho ezinhle, noma ubonise ukwazisa kuye ngokwesimo:
  • “Angisakwazi ukulinda uhambo lwethu lwangempelasonto!”
  • “Hlala ujabule!”
  • “Siyabonga ngesigidi ngosizo lwakho!”
• Yenza ngokwezifiso isiginesha yakho. Isiginesha yakho ingadlulela ngale kwegama lakho ukuze ifake ukuthinta komuntu siqu noma imizwa ebonisa uhlobo lobudlelwano bakho:
  • “Hugs, [Igama lakho]”
  • “Ngothando, [Igama lakho]”
  • “Cheers, [Igama lakho]”
• Ukuphuma okuyisibonelo:
  • Ngomngane oseduze. “Angisakwazi ukulinda ukuzwa zonke izindaba zakho! Zinakekele, [Igama lakho]”
  • Ngemva kokuthola usizo. “Impela ngiyalwazisa usizo lwakho namuhla! Ungumsindisi wempilo. Kuhle, [Igama lakho]”
  • Okokujwayelana nje. “Siyabonga ngengxoxo namuhla. Ngifisa ukukubona maduze! Sawubona, [Igama lakho]"
• Ukuvumelana kusemqoka. Qinisekisa ukuthi ukuvala kufana nethoni iyonke ye-imeyili yakho. Ukuvala okujabulisayo kuhambisana nomzimba ojabulayo, kuthuthukisa ukuhambisana komlayezo.
• Ukukhetha ukuphuma noma isiginesha. Akuwona wonke ama-imeyili adinga ukuphuma nokusayina. Kuye ngomongo kanye nokujwayelana kwakho nomamukeli, ngezinye izikhathi ukuthi “Siyabonga” noma “Sizokubona maduze” kwanele.

Ngokwakha ngokucabangisisa iziphetho zakho ze-imeyili ezingakahleleki, uqinisekisa ukuthi imilayezo yakho yamukelwe kahle futhi ushiya umbono omuhle, ohlala njalo. Ukuphuma ngemvume kuyithuba lakho lokugcina lokubonisa ithoni nemfudumalo yobudlelwano bakho, okwenza i-imeyili ngayinye ibe ibhuloho lokuxhumana okuqinile.

Ukuqonda izinkulumo ze-imeyili ezingakahleleki

Ngemva kokwenza kahle izici zesakhiwo se-imeyili yakho engakahleleki, kusukela emugqeni wesihloko ukuya ekuphumeni, kubalulekile ukugxila enkulumeni egcwele okuqukethwe kwe-imeyili yakho. Ukukhetha izinkulumo ezifanele kungenza ama-imeyili akho azwakale engumuntu futhi kuqinisekise ukuthi iphuzu lakho livela ngokucacile ngaphandle kokulahlekelwa ithoni evamile.

Ukuzibandakanya ngokuphendula

Ake sithi uthumele i-imeyili ezinsukwini ezimbalwa ezedlule futhi awukayitholi impendulo. Ukuze ukhumbuze umemukeli ngesizotha ngenkathi ugcina ithoni enobungani, cabanga ukusebenzisa imishwana efana nalena:

• “Ngiyethemba ukuthi lo mlayezo uzokuthola kahle! Uvele ushaye lokhu phezulu kwebhokisi lakho lokungenayo.”
• “Bengifuna ukwenza isiqiniseko sokuthi umlayezo wami wokugcina awulahleki ekushoneni!”
• "Guqula ngokushesha kulokhu-ngingathanda ukuzwa imicabango yakho lapho uthola ithuba."

Ukuxolisa ngokwethukela

Uma kunguwe osemva kokubhalelana, kuwukuzithoba ukuvuma ukubambezeleka ngokuxolisa okulula kodwa okuqotho:

• “Eshu, kubukeka sengathi impendulo yami ingcwatshiwe! Siyabonga ngokubekezela kwakho.”
• “Ngiyaxolisa ngempendulo enensayo—ngiphuma kunqwaba yama-imeyili!”
• “Ngiyaxolisa ngokubambezeleka, izinto bezilokhu zibhizi kimina. Siyabonga ngokulinda!”

Ukuphakamisa ukuphuthuma ngaphandle kwengcindezi

Uma umlayezo wakho udinga ukunakwa ngokushesha kodwa ufuna ukugcina ithoni ikhululekile, imishwana efana nalena ingakhuthaza impendulo esheshayo ngaphandle kokwengeza ingcindezi:

• “Uma unesikhathi, ngingathanda ukuthola umbono wakho kulokhu!”
• "Hhayi mawala, kodwa ngingayithokozela imibono yakho ngalokhu ngoLwesihlanu uma kungenzeka."

Uma uhlanganisa izinkulumo ezingakahleleki kuma-imeyili akho, kubalulekile ukuqinisekisa ukuthi zihambisana nendlela okhuluma ngayo mathupha. Lokhu kuvumelana kusiza ekukhetheni iphimbo langempela nelinobuntu. Khumbula, umgomo uwukwenza ama-imeyili akho athintane kakhulu nomamukeli, uqinisekise ukuthi izinhloso zakho nephimbo kucacile futhi kuyangeneka.

Ukuhlola kokugcina ngaphambi kokuthumela i-imeyili yakho engakahleleki

Ngaphambi kokuthi uchofoze okuthi 'thumela' kuleyo imeyili oyiklame ngokucophelela, kubalulekile ukuhlola uhlu lokuhlola lokugcina. Lesi sinyathelo siqinisekisa ukuthi umlayezo wakho awunawo amaphutha kuphela kodwa futhi ushunwe kahle ukuze ufeze umphumela ohlosiwe. Ngezansi kukhona izinyathelo ezibalulekile okufanele uzicabangele ngaphambi kokuthumela:

• Qinisekisa imininingwane yomamukeli. Hlola kabili amakheli e-imeyili wabamukeli bakho. I-typo encane ingase isho ukuthi i-imeyili yakho iyanhlanhlatha, okungenzeka ibangele ukudideka noma ukuxhumana okugejiwe.
• Okunamathiselwe kanye nezixhumanisi. Qinisekisa ukuthi zonke izinanyathiselwa zifakiwe ngaphambi kokuthi uthumele i-imeyili. Kulula ukusho okunamathiselwe emzimbeni bese ukhohlwa ukukunamathisela. Ngokufanayo, qinisekisa ukuthi noma yiziphi izixhumanisi ozifakile zilungile futhi ziyasebenza.
• Sebenzisa i-Cc/Bcc ngendlela efanele. Sebenzisa isici se-Carbon Copy (Cc) ukuze ufake abanye ngokusobala engxoxweni noma i-Blind Carbon Copy (Bcc) ukuze ufake nabanye ngobuhlakani. Lokhu kungaba usizo ikakhulukazi ekuxhumaneni kweqembu okungakahleleki lapho ufuna ukugcina imininingwane yabanye abamukeli iyimfihlo.
• Qinisekisa ngokucophelela. Nakuma-imeyili avamile, ukubhala okucacile nokulungile kubonisa kahle kuwe. Zinike isikhashana ubuyekeze isipelingi sakho nohlelo lolimi. Amaphutha alula angaphazamisa umlayezo wakho, ngakho-ke hlose ukupholisha i-imeyili yakho ngokwanele ukuze ubonise ukuthi uyayikhathalela imininingwane. Ukuqinisekisa ukuthi konke kuhamba kahle, cabanga ukusebenzisa yethu isevisi yokubuyekezwa kwedokhumenti ukuze uthole isheke lokugcina.
• Ukucatshangelwa okwengeziwe:
  • Isikhathi se-imeyili yakho. Cabangela isikhathi se-imeyili yakho. Ukuthumela ebusuku noma ekuseni kakhulu kungase kungabi inketho engcono kakhulu kuye ngendawo yesikhathi yomamukeli kanye nobudlelwano bakho.
  • Izikhumbuzi zokulandelela. Uma i-imeyili yakho idinga impendulo noma isenzo, kungase kusize ukusetha isikhumbuzi sakho ukuze usilandele. Lokhu kuqinisekisa ukuthi akukho okuwela emifantwini uma impendulo ingafiki.

Ngokunamathela kulezi zinyathelo ezisebenzayo, uqinisekisa ukuthi i-imeyili ngayinye oyithumelayo ayinaphutha emaphutheni ayisisekelo futhi ilungiselelwe impendulo eyakhayo. Khumbula, indlela ophatha ngayo ukusebenzisana kwakho kwe-imeyili ingaba nomthelela omkhulu ebudlelwaneni bakho bomuntu siqu nobuchwepheshile. Ukuthatha isikhathi sokulungisa umlayezo wakho ngaphambi kokuwuthumela kwenza wonke umehluko ekulondolozeni nasekuthuthukiseni lokhu kuxhumana.

Amathiphu ezobuchwepheshe okuxhumana okuphumelelayo kwe-imeyili

Ngaphandle kokwazi ubuciko bokuqukethwe kwe-imeyili, ukusebenzisa amakhono aphelele esofthiwe ye-imeyili yakho kudlala indima ebalulekile ekuxhumaneni okuphumelelayo. Hlola amathiphu obuchwepheshe asebenzayo enza lula ukuphathwa kwe-imeyili yakho futhi athuthukise ukuphendula. Kungakhathaliseki ukuthi uxhumanisa kuzo zonke izindawo zesikhathi, uqinisekisa amarisidi emilayezo, noma uhlela ibhokisi lakho lokungenayo, lawa maqhinga azokunika amandla okuphatha ukuxhumana kwe-imeyili ngempumelelo enkulu futhi kalula:

• Ukuhlela ama-imeyili. Uma usebenza kuzo zonke izindawo zesikhathi noma unomlayezo ongaphuthumi, sebenzisa isici sokuhlela se-imeyili yakho ukuze usithumele ngesikhathi esifanele. Lokhu kuqinisekisa ukuthi ama-imeyili akho afundwa ngesikhathi esilungele umamukeli.
• Ukusebenzisa amarisidi afundiwe. Kuma-imeyili abalulekile lapho udinga khona isiqinisekiso sokuthi umlayezo wakho utholakele, cabanga ukusebenzisa amarisidi afundiwe. Kodwa-ke, sebenzisa lesi sici kancane njengoba kwesinye isikhathi kungabonakala njengokuphushayo.
• Ukuhlela imicu. Gcina izingxoxo zakho ze-imeyili zicocekile futhi kulula ukuzilandela ngokuhlela kahle imicu. Lokhu kuwusizo ikakhulukazi ezingxoxweni eziqhubekayo nabahlanganyeli abaningi.
• Idala amafolda e-imeyili. Sebenzisa amafolda ukuze uhlukanise ama-imeyili akho ngokwezigaba. Lokhu kusiza ekuphatheni ibhokisi lakho lokungenayo ngendlela efanele, okukuvumela ukuthi ubeke phambili futhi ufinyelele kalula ukuxhumana okufakwe kungobo yomlando.
• Ukusebenzisa izihlungi namalebula. Setha izihlungi ukuze uhlele ngokuzenzakalelayo ama-imeyili angenayo kumafolda afanelekile, futhi usebenzise amalebula ukumaka ama-imeyili ngokuza kuqala noma ngesigaba, okusiza ekubuyiseleni nasekuphenduleni ngokushesha.
• Ukufinyeleleka kweselula. Qinisekisa ukuthi ama-imeyili alungiselelwe ukubukwa kweselula, uqaphela ukuthi ochwepheshe abaningi bafinyelela ama-imeyili abo kumadivayisi eselula. Hlola ukuthi ama-imeyili avela kanjani ezikrinini ezincane futhi uqinisekise ukuthi okunamathiselwe kungavulwa kalula kuma-smartphone namathebulethi.
• Ukuhlanganiswa namanye amathuluzi. Thuthukisa ukusebenza kahle kokusebenza ngokuhlanganisa i-imeyili namanye amathuluzi afana namakhalenda, abaphathi bemisebenzi, noma amasistimu e-CRM. Lokhu kusiza ukudala i-ecosystem engenamthungo yamathuluzi okukhiqiza ahambisanayo.
• Izinyathelo zokuphepha. Sebenzisa izinyathelo zokuphepha ezifana nokuqinisekisa kwezinto ezimbili kanye nezinqubo zephasiwedi ezivikelekile, ikakhulukazi ezimweni lapho ulwazi olubucayi lushintshana khona.
• Automation izici. Sebenzisa izici ezizenzakalelayo ngaphakathi kwesistimu yakho ye-imeyili ukuthumela ukuxhumana okujwayelekile njengezifiso zosuku lokuzalwa noma izikhumbuzi zomhlangano, ukonga isikhathi nokwenza ukuxhumana kwakho kube ngokwakho.

Ngokusebenzisa la mathuluzi ezobuchwepheshe, ungenza ukuxhumana kwe-imeyili yakho kusebenze kakhudlwana, kuhleleke, futhi kuphendule, uqinisekise ukuthi umlayezo ngamunye ufinyelela kumamukeli wawo ohlosiwe ngomthelela oyifunayo.

Izibonelo ze-imeyili ezingakahleleki

Ngaphambi kokuthi siphethe, ake sibheke izibonelo ezisebenzayo zama-imeyili angahlelekile. Lokhu kuzobonisa indlela yokusebenzisa iphimbo elingakahleleki kanye nokuthintwa komuntu siqu esikhulume ngakho, noma ngabe ukuthola umngane noma ukuxhumana nozakwenu ngendlela engavamile.

Isibonelo sokuqala - Ukuhlangana nomngane:

Isihloko: Ukuhlangana Ngokushesha Kule mpelasonto?

Sawubona Alex!

Mehlo madala! Usale kanjani? Bengicabanga ukuthi singaphuza ikhofi ngeSonto ntambama uma ukhululekile. Sekuyisikhathi eside kakhulu, futhi ngingathanda ukuzwa ngomsebenzi wakho omusha nakho konke okunye!

Ngazise uma lokho kukusebenzela.

Usale kahle,

Jamie

Isibonelo sesi-2 - Ukulandelela kochwepheshe okungajwayelekile:

Isihloko: Isisekelo Esithinta Isethulo Seviki Elilandelayo

Sawubona Pat,

Ngethemba ukuthi leli sonto likuphethe kahle! Bengifuna ukuthinta isisekelo mayelana nesethulo ngoLwesibili oluzayo. Ingabe udinga noma yikuphi ukulungiselelwa okuthile okuvela ohlangothini lwethu? Futhi, uma uzimisele, mhlawumbe singenza ucingo olusheshayo ngoMsombuluko ukuze siqedele imininingwane.

Siyabonga,

Chris

Isibonelo ngasinye sibonisa indlela ekhululekile kodwa ecabangelayo yokubhala. Khumbula, ukhiye wama-imeyili angakahleleki ukulinganisa ithoni enobungane nokucaca kanye nokuhambisana komongo wobudlelwano bakho kanye nesihloko.

Isiphetho

Siyakuhalalisela ekwazini ama-nuances wokuxhumana kwe-imeyili okungakahleleki! Manje usukulungele kahle ukudala ama-imeyili adlulisa umlayezo wakho ngempumelelo futhi aqinise izibopho zomuntu siqu nezomsebenzi. Ukubhala i-imeyili okungakahleleki kudinga ibhalansi yethoni yengxoxo, ukuthinta komuntu siqu, nobungcweti. I-imeyili ngayinye inikeza ithuba lokuxhuma futhi ishiye umbono ohlala njalo. Namathela ezimisweni zokucaca, ukusebenzelana, nokufaneleka, uvumele ubuntu bakho obuhlukile bukhanye ngaphakathi kwemingcele yezimiso ze-imeyili. Uhlonyiswe ngamasu kusukela ekulungiseleleni imigqa yesihloko ephoqelelayo ukuya ekukhetheni ukuphuma kahle, usukulungele ukuphatha noma iyiphi ingxoxo ye-imeyili ngokuzethemba. Qhubeka uzijwayeza, uzame izitayela ezahlukene, futhi uqinisekise ukuthi ukuxhumana kwakho kuhlala kuyiqiniso futhi kucatshangelwe. Nansi impumelelo yakho ekuguquleni yonke i-imeyili ibe ibhuloho lokuxhumana okunengqondo!